Developing as a Professional
50 Tips for Getting Ahead
Marilyn
Manning, Ph.D., CMC, CSP, and Patricia Haddock
ISBN 10: 1-56052-697-1
ISBN 13:
978-1-56052-697-1
Table of Contents
Part 1:
Become a Professional
Tip 1:
Define Professionalism for Yourself
Tip 2:
Develop a Professional Attitude
Tip 3:
Respect Yourself
Tip 4:
Respect Others
Tip 5: Be a
Team Player
Tip 6:
Respect the Chain of Command
Tip 7:
Beware of Office Politics
Tip 8:
Develop Good Work Habits
Tip 9: Act
Like a Professional
Tip 10:
Professionalism Checklist
Part 2:
Mind Your Manners
Tip 11:
Practice Gender-Neutral Etiquette
Tip 12:
Master Business Entertaining
Tip 13: Tip
Appropriately
Tip 14:
Model Mealtime Etiquette
Tip 15:
Meet and Greet People
Tip 16:
Mind Your Cubicle Manners
Tip 17: Don’t
Blow Smoke
Tip 18:
Manners Checklist
Part 3: Act
Like a Professional
Tip 19:
Socialize Without Damaging Your Reputation
Tip 20:
Have Professional Relationships
Tip 21:
Network Like a Pro
Tip 22:
Dress the Part
Tip 23: Be
Well Groomed
Tip 24:
Communicate Professionally
Tip 25: Be
Assertive, Not Aggressive
Tip 26:
Watch Your Body Language
Tip 27:
Listen and Learn
Tip 28:
Give and Receive Feedback
Tip 29:
Maximize Phone and E-Mail Messages
Tip 30:
Communication Checklist
Part 4:
Improve Your Skills
Tip 31:
Keep Learning and Improving
Tip 32:
Improve Your Writing Skills
Tip 33:
Present Like a Pro
Tip 34: Be
a Problem Solver, Not a Problem
Tip 35:
Make Good Decisions
Tip 36: Set
and Achieve Goals
Tip 37:
Schedule Your Time
Tip 38:
Organize Your Workspace
Tip 39:
Manage Meetings Efficiently
Tip 40:
Improvement Checklist
Part 5:
Cope with Challenges
Tip 41:
Manage Difficult Situations
Tip 42:
Handle Mistakes and Apologies
Tip 43:
Defuse Conflict
Tip 44:
Manage Anger
Tip 45:
Interact Effectively with Difficult People
Tip 46:
Deal with Pressure and Stress
Tip 47:
Avoid Gossip and Backbiting
Tip 48:
Beware of Sexual Harassment
Tip 49:
Practice Intercultural Courtesy
Tip 50:
Success Checklist
Professionalism
Assessment
Answer Keys
Additional
Reading