Diversity

Topic-Level Outline

Days: 1

Prerequisites: Prerequisite or equivalent experience

Unit 1 : Fundamentals of diversity

Topic A: 0 Overview of diversity

A-1: Identifying characteristics

A-2: Identifying misconceptions

A-3: Identifying approaches

Topic B: 0 Advantages of diversity

B-1: Identifying benefits

Unit 2 : Identifying differences

Topic A: 0 Cultural differences

A-1: Identifying cultural differences

Topic B: 0 Personality styles

B-1: Identifying personality styles

B-2: Addressing personality challenges

B-3: Improving relationships

Unit 3 : Overcoming barriers to diversity

Topic A: 0 Barriers to diversity

A-1: Identifying stereotypes and discrimination

Topic B: 0 Dealing with discrimination

B-1: Recognizing a negative approach to diversity

B-2: Avoiding discrimination

Unit 4 : Communicating in a diverse workforce

Topic A: 0 Effective communication

A-1: Communicating effectively

A-2: Identifying communication challenges

Topic B: 0 Evaluations and feedback

B-1: Conducting evaluations and giving feedback

Unit 5 : Managing diversity

Topic A: 0 Manage diversity in a workforce

A-1: Identifying the importance

A-2: Identifying the process

Topic B: 0 Develop a diverse workplace

B-1: Avoiding pitfalls

B-2: Identifying skills