CompTIA A+ Certification:
220-604,
2nd Edition
Topic-Level
Outline
Days: 2
Prerequisites: CompTIA A+ Certification: Essentials, 2nd
Edition or equivalent experience
Unit 1: Power systems
Topic A: Power supplies
A-1: Identifying your computer’s power supply
A-2: Installing a new power supply
Topic B: Power supply troubleshooting
B-1: Troubleshooting power supply problems
Unit 2: CPUs and motherboards
Topic A: CPU and motherboard installation
A-1: Updating your PC’s BIOS settings
A-2: Updating the BIOS in your PC (optional)
A-3: Replacing a system fan
A-4: Replacing a CPU (optional)
A-5: Replacing a motherboard (optional)
Topic B: Motherboard troubleshooting
B-1: Replacing the CMOS battery
B-2: Troubleshooting BIOS and POST problems
B-3: Troubleshooting motherboard and CPU problems
Unit 3: Memory systems
Topic A: RAM installation
A-1: Adding memory to a desktop computer
A-2: Adding memory to a notebook computer
A-3: Adding memory to a handheld computer
A-4: Monitoring memory usage
A-5: Changing the size of the Windows page file
Topic B: Memory troubleshooting
B-1: Testing memory with Memtest86
B-2: Troubleshooting memory
Unit 4: Expansion cards
Topic A: Host system interaction
A-1: Examining running processes
A-2: Examining system resources
A-3: Identifying the typical usage of system resources
A-4: Identifying the system resources in use with Device Manager
Topic B: Expansion card installation
B-1: Installing a video adapter card
B-2: Installing a sound card
B-3: Installing an internal modem
B-4: Testing your modem
Topic C: Laptop expansion device installation
C-1: Using PC Cards
C-2: Installing an internal expansion card
Topic D: Legacy device installation
D-1: Installing a non-PnP device
D-2: Overriding Plug and Play settings
Topic E: Expansion card troubleshooting
E-1: Searching for and installing updated drivers
E-2: Troubleshooting expansion card problems
Unit 5: Internal data storage devices
Topic A: Hard drives
A-1: Physically installing a hard drive
A-2: Partitioning and formatting a hard drive
A-3: Changing the file system
A-4: Converting to a dynamic disk
Topic B: Optical drives
B-1: Installing an optical drive
B-2: Using an optical drive
Topic C: Floppy drives
C-1: Installing a floppy drive
C-2: Creating a Windows XP boot disk
Topic D: Storage device troubleshooting
D-1: Running defrag.exe
D-2: Running chkdsk.exe
D-3: Using Disk Cleanup
D-4: Troubleshooting data storage devices
Unit 6: Printers and scanners
Topic A: Printing technologies
A-1: Examining the dot-matrix printing process
A-2: Examining how inkjet printers work
A-3: Examining how laser printers work
A-4: Identifying other printer technologies
Topic B: Printers
B-1: Examining the Windows printing process
B-2: Installing a printer
B-3: Installing printer add-ons and upgrades
B-4: Performing printer maintenance
B-5: Optimizing printing
B-6: Troubleshooting printer problems
Topic C: Scanners
C-1: Connecting a scanner
C-2: Troubleshooting scanner problems
C-3: Optimizing a scanner
Unit 7: Portable computers and devices
Topic A: Component replacement
A-1: Adding and removing hot-swappable components
A-2: Replacing an internal component in a notebook
A-3: Adding peripherals
A-4: Troubleshooting portable computer problems
Topic B: Portable computer power sources
B-1: Identifying power problems
Unit 8: Network connections
Topic A: LAN connections
A-1: Installing a NIC
A-2: Viewing installed network protocols
A-3: Configuring an IP address and subnet mask
A-4: Configuring additional TCP/IP properties
Topic B: Wireless communication connections
B-1: Comparing wireless networking standards
B-2: Configuring a wireless access point (instructor demo)
B-3: Configuring a wireless client (instructor demo)
Unit 9: Security
Topic A: Local security
A-1: Creating local users and groups
A-2: Configuring file access restrictions
A-3: Configuring file access restrictions
A-4: Encrypting a file
A-5: Testing encryption
A-6: Encrypting a folder
A-7: Encrypting with cipher
A-8: Using local security policies to set password restrictions
Topic B: Security hardware
B-1: Installing a fingerprint reader
B-2: Installing a card reader
B-3: Installing the IdentiPHI Basic software
B-4: Configuring IdentiPHI Basic to accept smart cards
B-5: Enrolling a smart card with IdentiPHI Basic
B-6: Using a smart card
B-7: Uninstalling the smart card reader and software
Topic C: The human aspects of security
C-1: Implementing physical access restrictions
C-2: Creating a corporate security policy
C-3: Managing social engineering attacks
Unit 10: Maintaining the PC environment
Topic A: Safety and hazards
A-1: Creating a safe work area
Topic B: Troubleshooting and maintaining PCs
B-1: Identifying documentation and information resources
B-2: Identifying common toolkit components
B-3: Performing preventative maintenance tasks
B-4: Cleaning computer equipment
Appendix A: Certification exam objectives map
Topic A: Comprehensive exam objectives
Appendix B: CompTIA A+ acronyms
Topic A: Acronyms list